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        End of Life Announcement for VC500


        Dear Customers,


        Yealink hereby informs you that the VC500 has been discontinued since 2022-06-30. After the date, new orders for the product would not be accepted.


        After the End-of-Life date, Yealink will not pursue any new feature development on VC500, but we will follow the industry standard practices regarding software support of the discontinued (EOL) products. Consistent with such standards, Yealink will continue to offer support and after-sale service.


        The general policy guidelines are:


        (1) For the first year from the End of Life date, Yealink will offer full support, including HW/SW Technical Support, Apply Existing SW Bug Fixes, New Non-Critical SW Bug Fixes, New Critical SW Bug Fixes and New Security Fixes.


        (2) For the second year till, and including, the fifth year from the End of Life, Yealink will attempt to provide SW bug fixes. In the EOL support phase, a SW upgrade of the product to a newer existing release will also be seen as a fix to the SW bug. Providing a fix may not be possible in some cases due to the limitation of hardware or software architecture, and Yealink in its sole discretion will determine what fixes, if any, will be provided.


        (3) Yealink will not offer any New Features/Enhancements support from the End of Life.


        (4) Spares or replacement parts for hardware will be available depending on your local distributors. Please contact your local Yealink distributors for HW Technical Support and HW Repair and Return (subject to inventory availability). The local Yealink distributors will provide you the corresponding HW support in accordance with Yealink Return Materials Authorization (RMA) process.


        (5) Since the sixth year from the End of Life, Yealink will not offer any Support.


        Although every effort will be made to support End of Life products in accordance with our End of Life Policy, Yealink reserves the right to change its Policy as it deems appropriate. Yealink will announce any changes to the End of Life Policy through the Yealink Website at Yealink EOL Products and we encourage you to visit this site regularly as it contains useful information regarding Yealink's End-of-Life program.


        Yealink would like to advise you to upgrade your products to our newer products which contains more features, in order to continue and enjoy Yealink’s high level service. The recommended replacement solution to the VC500 is MeetingEye 600, which offers functionally richer technology.


        Yealink hopes that the end of sales of VC500 will not affect the existing service relationship and service quality. We are consistently dedicated to providing you with excellent products and services. If you have any questions regarding this discontinuation, please contact your appropriate Yealink sales representative or your local distributors.


        Thanks for your continued support for Yealink! For more information about Yealink delisted product, please click on http://support.yealink.com.

         

        Yealink Network Technology Co., Ltd.

        All right reserved.


        VC500 Video Conferencing Endpoint

        Ultimate simplicity, perfect for small and medium rooms

        Contact Us


        Lifelike Communication for Small and Medium Meeting Rooms

        VC500 delivers a lifelike face-to-face conferencing experience for small and medium meeting rooms. Its wide-angle lens provides an expanded 83-degree horizontal field of view to ensure that everyone in the room is visible during the meeting. Equipped with a 1080P60 and 5X optical PTZ camera, VC500 offers a vivid image as well as a clear concentration.


        Two Packages to Enhance Diversity

        ● VC500 offers two packages to fit in diversified needs.

        ● VC500-Wireless Micpod utilizes Yealink's DECT technology, featuring two wireless microphones to optimize mobility within the meeting room by providing a stable voice transmission.Thanks to Yealink's DECT technology, your table can be kept tidy and clutter-free.

        ● VC500-VCM34-CTP20 includes a microphone featuring 360° omnidirectional high-quality voice pickup in radius of 6 meters and a touch panel which enables multi-party collaboration to upgrade users’ experience ssignificantly.


        All-in-one Design Creates Simpler Deployment

        ● Deployment is simpler than ever.  VC500 can be installed on top of the display, fits seamlessly on TV with thickness from 1mm to 77mm, making your meeting room clutter-free.

        ● Yealink VC500 is a sleek, compact device including an integrated HD camera and a codec, only one standard network cable could connect TV area and conference table, saving more time and space for better communication.


        Interaction and Collaboration Enhance the Conference Experience Comprehensively

        ● Multiple participants can annotate content sharing at the same time, assisting high-efficient video conference.

        ● Multi-party interaction on electronic whiteboard, real-time synchronization of each party's writing track, and a variety of handwriting options all help to bring a better collaborative experience.

        ● Supports local multi-screen interaction. Pairing with WPP20, users can easily realize reverse control of computer via touchable TV or CTP20.

        CONTACT US

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